{"product_id":"rapi-addon-6f47a187b661640d0bc7eccaaad3a5e7","title":"Shipping protection","description":"\u003cp\u003e\u003cstrong\u003e$5 per order. Lost or damaged in transit? Sorted the day you tell us.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGolf clubs are big, awkward parcels, and every now and then a courier gets it wrong. Delivery Care means you don't spend three weeks waiting on a carrier investigation to find out what happens next. You tell us, and we fix it.\u003c\/p\u003e\n\u003ch3\u003eWhat you get\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSorted within one business day.\u003c\/strong\u003e Tell us there's a problem and we act on it — no waiting on the courier's investigation to close.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReplacement or full refund — your choice.\u003c\/strong\u003e Most of our clubs are one of a kind, so if yours is gone we'll find you the closest equivalent or refund you in full. You decide which.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWe chase the courier, not you.\u003c\/strong\u003e No claim forms, no statutory declarations, nothing to prove.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOne email and it's done.\u003c\/strong\u003e Send your order number. That's the whole process.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eYour rights either way\u003c\/h3\u003e\n\u003cp\u003eEvery order from Better Golf Clubs is covered by the Australian Consumer Law. If your parcel doesn't arrive, or it arrives damaged, you're entitled to a remedy whether or not you add Delivery Care. This doesn't replace those rights and it isn't insurance. What it buys you is speed, and the choice of how it's put right.\u003c\/p\u003e\n\u003ch3\u003eHow to claim\u003c\/h3\u003e\n\u003cp\u003eEmail us with your order number. If your clubs arrived damaged, add a photo of the club and a photo of the packaging. We'll come back to you within one business day.\u003c\/p\u003e\n\u003ch3\u003eThe fine print\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eCovers one order, and must be added before your order is dispatched.\u003c\/li\u003e\n\u003cli\u003eParcel not arrived: let us know within 21 days of dispatch.\u003c\/li\u003e\n\u003cli\u003eArrived damaged: let us know within 7 days of delivery.\u003c\/li\u003e\n\u003cli\u003eReplacements depend on available stock. If we can't match your exact club, you choose an equivalent or a full refund.\u003c\/li\u003e\n\u003cli\u003eDoesn't cover an incorrect delivery address entered at checkout, a refused delivery, or change of mind.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Better Golf Clubs","offers":[{"title":"Default Title","offer_id":48452054745225,"sku":null,"price":5.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0649\/6314\/9961\/files\/addon-icon-1790577023781.png?v=1790577026","url":"https:\/\/www.bettergolfclubs.shop\/products\/rapi-addon-6f47a187b661640d0bc7eccaaad3a5e7","provider":"Better Golf Clubs","version":"1.0","type":"link"}